Location and staff were awesome. Especially Sammy who helped with pretty much everything from carrying our very heavy bags through the hot streets of Matera or translating our every request. The taxi driver picked us up from random locations as requested and helped us with picking finding post offices to try and send luggage - he was also such a lovely personality. Please treat them well!!
Melissa
septembre 2024
The room was spacious and comfortable. It was a real feast for the eyes. We have not stayed in a nicer hotel. Everything is thought out down to the last detail, authenticity intertwines with comfortable modernity. You can even see fossils in the ceiling and walls! Very comfortable bed, amazing shower and spa bath. The front desk is staffed by wonderful and helpful people. They can order you dinner at a selected restaurant, excursions, etc. We were particularly impressed by the breakfast buffet lady. Her warmth and smile made the all days special. Thank you very much! Shower facilities could be replenished more often (we stayed 4 nights). Could also be a couple of simple wine glasses (we only found two plastic ones, which were later thrown away by the maid). It doesn't matter if you choose the hotel for one or several nights, it will definitely not disappoint you. Both a great location and an exclusive interior and warm staff.
Dainab
septembre 2023
The experience in Matera was as expected. The rooms were very spacious and the bed was clean and comfortable. I don't usually spent much time in the rooms, but since I travel for photography (and to acquire life experiences) I always aim to get a room with a desk so I can work a few photos at night. This was not possible in Matera. I did not get the exact room I saw in the photo when I booked, but the one I got was fine for the amount of time I was in it.
Angela
octobre 2023
The location, the staff and in particular the room with the jacuzzi!
Manuela
juillet 2023
Although our stay was only one night, we couldn’t have been happier with our experience at the Cenobio. The staff was extremely friendly and helpful. From booking us reservations at restaurants to organizing parking for us, the staff made everything extremely stress free! Ask for Betty or Mario! The location couldn’t be better in terms of sight seeing, shopping, restaurants and bars. We will definitely be back and for a longer stay next time!
Gabriel
août 2023
The staff was so kind. The rooms were beautiful. We arranged an airport shuttle through the hotel. The driver stopped at many viewpoints in Matera before bringing us to the hotel. He and his colleague were so excited to share the history with us. There were a lot of steps to get to the hotel and they carried our bags for us. They definitely made it easy! Great hotel.
Christopher
avril 2024
Our room was very spacious and the terrace was wonderful. Location was great, in the heart of the historic center. Staff at the reception, Ivana, Betty and Leonardo were so, so, nice and helpful with information and all we needed. Mario was an unforgetable help with our 2 suitcases! Thank you all for the lovely stay.
Alexandra
juin 2023
Great location in the middle of the Sassi! Very comfortable, friendly and accommodating stuff, Mario our porter/transfer gentleman went out of his way to help us! Very much appreciated! The hotel is hard to find and there are a lot of stairs to climb in order to get to it, consider getting a transfer from the parking to help you with your luggage well worth the €15. Our room #6 had a lovely shared terrace with a great view of the caves and the river, sunsets were magical!
Adrianna
juin 2023
Location and view of Sassi was perfect. The staff were all exceptionally friendly, willing to help with anything we needed, the beds and pillows were extremely comfortable and promoted great sleep, towels were plentiful, the shower was a full size, they provided cold bottled water, the breakfast was fresh and tasty...I just cannot say enough about this hotel!
Ermina
août 2024
Reception was kind and welcoming. Mario the driver was a big help with driving and our luggage. Sara was a fabulous guide. We loved her. Hotel was beautiful and clean. Would have enjoyed cut up fresh fruit for breakfast. We loved our stay in Matera and Cenobio felt safe and homey. When you travel so far to Italy, it is a wonderful experience to stay at Cenobio because theh welcome you like family. Thank you for taking such good care of us!
Linda
octobre 2023
Réservations :
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